Highlights
•Over 7 years of experience in A/V and desktop support.
•More than 8 years of experience as a sole proprietor of a small business.
Audio-Visual and Desktop Support (DA Sound)
•Solely responsible for providing A/V support and installation services for office clients.
•Monitors and manages A/V setups for conference room meetings, boardroom meetings, executive calls, and board of trustees meetings.
•Provides routine maintenance and on-call support for conference room technology, including laptops, projectors, VoIP Polycom phones, and audio equipment.
IT Accomplishments for Small Business (Toole Shed Drums)
•Hosts and manages a WordPress website on a cloud server using a LAMP stack.
•Operates a VPN secure business network.
•Maintains Linux-based systems and servers via terminal.
•Manages DNS, SSL, DHCP, and automation configurations.
Technical Skills
•Command Line & Scripting: Proficient in Linux Terminal, Python scripting, Bash scripting, and automation using Ansible.
•Virtualization & Cloud: Experienced with Proxmox, AWS, and Oracle Cloud environments for virtual machine management and cloud services.
•Networking & Security: Skilled in VPN setup, VLAN management, firewall configuration, DNS management, and secure network design using tools like pfSense and Tailscale.
•Database Management: Strong in SQL (MySQL, MariaDB) and database tools like MySQL Workbench.
•Web & Application Development: Developed applications using Flask and Docker; experienced with self-hosted WordPress on LAMP stack.
Office Skills
• Extensive knowledge in both Zoom and Microsoft Teams.
• Excel: Formulas, visuals, tables.
• Power BI, Tableau: Interactive reports, visuals, search boxes.